Table of Contents
Frequently Asked Questions
Do you have a problem?
Write an E-Mail to the our Team with the following information:
- On which system the problem occured?
- What you have done?
- What was expected?
- What happened instead?
Please provide commands and output in text form.
How do I change my password?
You may change your password on every Unix machine in the lab with the passwd command or here any time.
What are the password requirements?
Your password must meet the following requirements:
- Passwords must not contain your user’s entire Account Name or entire Full Name. Both checks are not case sensitive.
- Passwords must have a minimum length of eight (8) characters.
- Passwords must contain characters from three (3) of the following five categories:
- Uppercase characters of European languages (A through Z, with diacritic marks, Greek and Cyrillic characters)
- Lowercase characters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters)
- Base 10 digits (0 through 9)
- Nonalphanumeric characters: ~!@#$%^&*_-+=`|\(){}[]:;“'<>,.?/
- Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.
How can I install software?
If you have granted sudo rights to a VM, you can install the software of your choice. Otherwise, you have to prepare a docker container including your needed software.
Can I get root access on the assigned resource?
In general no. If you have special requirements, please contact us.
I am not sure how to connect to the assigned machine.
You have to connect to the VPN first, and then ssh to the assigned resource.
Where can I store big data?
Up to 20 GB can be stored permanently in your home directory. Short term (< 2 months) space up to 100 GiB. If you need more, please contact us.
How can colleagues from my project access the resources?
For other project members you can request additional user accounts. Please do so via the FSOC Portal.
I need a special software or resource
Please contact us.
In which timezone are the assigned timeslots?
CET - Central European Time (Berlin local time).