Differences

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--- faq [2025/02/07 12:34] – created lkohlmeyer
+++ faq [2025/02/07 12:39] (current) – lkohlmeyer
@@ Line 1: / Line 1: @@
+====== Frequently Asked Questions ======
+===== Do you have a problem? =====
-====== Do you have a problem? ======
 Write an E-Mail to the our Team with the following information:
   * On which system the problem occured?
@@ Line 9: / Line 11: @@
 Please provide commands and output in text form.
-====== How do I change my password? ======
+===== How do I change my password? =====
 You may change your password on every Unix machine in the lab with the passwd command or here any time.
-====== What are the password requirements? ======
+===== What are the password requirements? =====
 Your password must meet the following requirements:
@@ Line 24: / Line 26: @@
     * Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.
-How can I install software?¶
+===== How can I install software? =====
 If you have granted sudo rights to a VM, you can install the software of your choice. Otherwise, you have to prepare a docker container including your needed software.
-How can I test the connection to the FSOC Lab infrastructure?¶
-To test your account, please log in via ssh to:
-playground.fsoc.hpi.uni-potsdam.de
-There you will also find your home directory /home/<username>, which is also available on other machines. You will also have the opportunity to access your home directory outside of your reservation slots for a specific machine. Please be aware that this access is not suitable for executing experiments.
-How can I request exclusive access / reserve resources?¶
-You can request exclusive access to one of our servers. Please send an email to futuresoc-lab@hpi.de at least two weeks before you want to run your experiments and include the following information:
-        Required resource(s)
-        Planned start date and duration of use
-        Planned duration of the project
-Can I get root access on the assigned resource?¶
-    In general no. If you have special requirements, please contact us.
-I am not sure how to connect to the assigned machine.¶
-    You have to connect to the VPN first, then log in to the playground, and then ssh to the assigned resource.
-Where can I store big data?¶
-    Up to 20 GB can be stored permanently in your home directory. Short term (< 2 months) space up to 100 GiB. If you need more, please contact us.
-How can colleagues from my project access the resources?¶
+===== Can I get root access on the assigned resource? =====
+In general no. If you have special requirements, please contact us.
-    For other project members you can request additional user accounts. Please do so via the FSOC Portal.
+===== I am not sure how to connect to the assigned machine. =====
+You have to connect to the VPN first, and then ssh to the assigned resource.
-I need a special software or resource¶
+===== Where can I store big data? =====
+Up to 20 GB can be stored permanently in your home directory. Short term (< 2 months) space up to 100 GiB. If you need more, please contact us.
-    Please contact us.
+===== How can colleagues from my project access the resources? =====
+For other project members you can request additional user accounts. Please do so via the FSOC Portal.
-In which timezone are the assigned timeslots?¶
+===== I need a special software or resource =====
+Please contact us.
-    CET - Central European Time (Berlin local time).
+===== In which timezone are the assigned timeslots? =====
+CET - Central European Time (Berlin local time).